Moderated Re: weird and very annoying Outlook issue


Van Lant, Robin
 

Madison,
This is probably a good time to call Microsoft Accessibility Desk. I think we'd be guessing at this, unless someone else has run into it. You could try loading Narrator to see how that reads the screen for you.

-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Madison Martin
Sent: Friday, February 11, 2022 8:51 AM
To: main@jfw.groups.io
Subject: weird and very annoying Outlook issue

WARNING: This email originated externally. Exercise caution. Think before clicking links or opening attachments.


Hi all,
Not sure if this is a Jaws or Outlook issue; so I thought I'd try posting hear first. This has happened to me before; but I don't remember what I did to fix it and since I'm using Windows 11 now I might have to do something different.
Anyway, when I press shift f6 to get to the list of folders that doesn't work and in order to go through my list of messages (when I don't want to delete one) I have to keep alt tabbing back and forth because I can't arrow through my list of messages. I tried shutting down and re-starting my laptop but that didn't solve the problem; and I haven't changed any settings or anything. Using latest versions of Jaws, Office 365 and Windows 11. Really hope someone can help me as this is very annoying.
Madison








KeyCorp Public

This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. No confidentiality or privilege is waived or lost as a result of any transmission errors. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy.

This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.

The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

Join {main@jfw.groups.io to automatically receive all group messages.