Moderated Re: weird and very annoying Outlook issue

Van Lant, Robin

This is probably a good time to call Microsoft Accessibility Desk. I think we'd be guessing at this, unless someone else has run into it. You could try loading Narrator to see how that reads the screen for you.

-----Original Message-----
From: <> On Behalf Of Madison Martin
Sent: Friday, February 11, 2022 8:51 AM
Subject: weird and very annoying Outlook issue

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Hi all,
Not sure if this is a Jaws or Outlook issue; so I thought I'd try posting hear first. This has happened to me before; but I don't remember what I did to fix it and since I'm using Windows 11 now I might have to do something different.
Anyway, when I press shift f6 to get to the list of folders that doesn't work and in order to go through my list of messages (when I don't want to delete one) I have to keep alt tabbing back and forth because I can't arrow through my list of messages. I tried shutting down and re-starting my laptop but that didn't solve the problem; and I haven't changed any settings or anything. Using latest versions of Jaws, Office 365 and Windows 11. Really hope someone can help me as this is very annoying.

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