moderated Re: account question

Jeff Christiansen

Hi Ashleigh


IMAP is different from POP

These are the protocols used to fetch & sync your email folders

IMAP is more desirable, in my opinion, than POP

Having a “365” account or software, means you have the ability to use the above protocols described




From: <> On Behalf Of Ashleigh Piccinino
Sent: Thursday, December 30, 2021 5:45 AM
Subject: Re: account question


What’s IMAP, and is it better than having a 365 account?

Ashleigh Piccinino


Sent from Mail for Windows


From: Jeff Christiansen
Sent: Wednesday, December 29, 2021 5:31 PM
Subject: Re: account question


Hi Madison

Check this out

POP is turned off by default
IMAP Settings does not require Secure Password Authentication (SPA).
IMAP server name
IMAP port 993
IMAP encryption method TLS

SMTP server name
SMTP port 587
SMTP encryption method STARTTLS

i  would remove the exchange account setup and use the above with your sign
in credentials

-----Original Message-----
From: <> On Behalf Of Madison Martin
Sent: Wednesday, December 29, 2021 12:05 PM
Subject: account question

Hi all,
I noticed that my account is an Exchange account, and no I
didn't set it up to be one that's just how it got created. I'm wondering if
the undeliverable email issues that I'm having could be caused by this..
Does anyone know if it's possible for me to change it to an IMAP account?
Using latest versions of Jaws and Windows 10. Thanks Madison


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