moderated Re: email account issue/question

David & his pack of dogs <myguidedogis@...>

See now, it sounds like you are using an expired account.  When the subscription is not kept up, you can receive messages but can’t send or reply to them.  At least that is my understanding. I thought my sister paid for office 365 years ago and a year later I couldn’t send or reply to any messages I received.  I was told it was because my annual subscription had run out.  Since then I renew it every year.   


From: <> On Behalf Of Madison Martin
Sent: December 15, 2021 8:53 AM
Subject: Re: email account issue/question


I don’t keep myself logged in to any accounts. If I ignore the sign-in message then I can’t send messages, but I can still receive them. Generally I’m trying to reply to a message, but not always.


From: <> On Behalf Of Jeff Christiansen
Sent: December 15, 2021 6:02 AM
Subject: Re: email account issue/question




By default, I don’t know not having an account.

Security is a good possibility but unsure.

What exactly are you sending when you are required to sign in? an attachment of some sort? Or, mass-mailing? Or, none of these?


If you were to ignore the sign-in prompt what happens?

Do you keep yourself logged into an Office or Microsoft account, is this what is prompting you to sign-in?

Sorry, Madison, I don’t have more on troubleshooting this beyond the above.

Is JAWS reading everything for you in the App and online?


From: <> On Behalf Of David Diamond
Sent: Tuesday, December 14, 2021 2:56 PM
Subject: Re: email account issue/question


Madison, just sign into your account.  As mentioned earlier it is just a security thing that now and then, mostly then, LOL, we have to do.  Is it frustrating and even annoying at times?  Absolutely.  In some ways it is an offshoot of the COVID 19 virus.  People are board so find ways of relieving their boredom. 


From: <> On Behalf Of Madison Martin
Sent: December 14, 2021 10:48 AM
Subject: Re: email account issue/question


So you mean log into my account and check things out? I don’t have any filters set up, could’ve any been set up by default?


From: <> On Behalf Of Jeff Christiansen
Sent: December 14, 2021 12:45 PM
Subject: Re: email account issue/question


Not sure if there was a useful answer, but this may require a web log on and a check of settings from there regarding any filters or privileges that need setting or un-selecting.

I do not use this type account but would be interested in the resolve.



From: <> On Behalf Of Chris via
Sent: Monday, December 13, 2021 6:42 AM
Subject: Re: email account issue/question


Im not surprised you are being blocked, when you continuously send the same message to multiple email addresses


What do you think people are going to do when you insist on spamming the same  message all over the place???


Yes, Thats right, mark as junk!


So change your emailing practices if you dont want to be annoying


From: Madison Martin
Sent: 12 December 2021 22:02
Subject: email account issue/question


Hi all,

About two months ago I created an email account because I was tired

of the email account that I have with our ISP (which is the account that I'm

sending this message from) either blocking messages or marking messages that

aren't junk as junk even though I've marked them as not junk so many times. I

hate worrying about whether or not I'll receive a message, which is why I

decided to create an account. Anyway, now for my issue/question,

with my account sometimes it'd let me send messages and other times

they wouldn't go through and then my account would get locked because they

thought I was doing something bad when I wasn't. The last time this happened I

got a message telling me to sign into my account, but I've been avoiding doing

this for fear that I'm just going to keep having the same issue which I really

don't want to continue to have to deal with. I've called the MS Disability

Answer Desk twice regarding this, and they've been able to unlock my account but

both times they haven't told me why this happens or if there's anything that I

can do to prevent this from happening in the future. So for anyone who has or

has had an account have you ever had this issue? If so, any idea

what I can do to  prevent this from happening again? If no one else has had this

issue then what did I do wrong? If anyone else has ideas please share them also.

I really don't want to get rid of my account; and I really want to have all of

my emails going to one address as checking two inboxes is annoying. I hate

accessing mail on the web.

Using latest versions of Jaws, Office 365 and Windows 10. Really hope someone

can help me, any ideas/suggestions will be greatly appreciated!!! Thanks Madison







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