Good morning Jeff,
Right after I received your message, I did just now, check
and my shortcut key for Jaws says that it is set for Jaws 2022. But in
the about section of the Jaws manual in the about, is continues too say that
it is Jaws 2021.
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of
Jeff Christiansen
Sent: Wednesday, December 8, 2021 8:31
AM
To: main@jfw.groups.io
Subject: Re: Jaws reverts back
too Jaws 2021, even though I installed the latest Jaws
2022.
Are you certain the shortcut on your desktop is set for JFW
2022 correctly?
From the desktop find JAWS 2022, now use,
Alt+Enter
Tab through the dialog setting the shortcut key to
Alt+Control+J
If JAWS 2021 is still set to, Alt+Control+J, the above
won’t work until you change 2021 or use a different combination for JAWS
2022.
HTH
Good morning everyone,
Around a week or so ago, I installed Jaws 2022 and am
having a real problem that I don’t know how too remedy. It
seems that whenever I press the insert F4 command too turn off the Jaws speech
and then resume Jaws speech with control plus alt plus J, Jaws reverts
back too Jaws 2021. I know this, because when I go too where it says
jaws home manual and do the alt plus a key and check where it says about key,
it says that Jaws 2021, and not Jaws 2022 instead. I did call Jaws tech
support where we performed a uninstall of Jaws 2021 and did a complete
reinstall of Jaws2022, but this problem still exists. I’ve also ran a
Jaws repair about three times, but with no resolution.
I’m worried that if I call tech support back with
this ongoing issue, I don’t want them too think that I’m some kind of
nut job.
