Around a week or so ago, I installed Jaws 2022 and am having a real problem that I don’t know how too remedy. It seems that whenever I press the insert F4 command too turn off the Jaws speech and then resume Jaws speech with control plus alt plus J, Jaws reverts back too Jaws 2021. I know this, because when I go too where it says jaws home manual and do the alt plus a key and check where it says about key, it says that Jaws 2021, and not Jaws 2022 instead. I did call Jaws tech support where we performed a uninstall of Jaws 2021 and did a complete reinstall of Jaws2022, but this problem still exists. I’ve also ran a Jaws repair about three times, but with no resolution.
I’m worried that if I call tech support back with this ongoing issue, I don’t want them too think that I’m some kind of nut job.
