Hi Curtis and Tony,
To add to Curtis’s excellent questions, one more that might
save a little trouble if the answer is no: has your wife maximized the page?
To check, press alt-spacebar, release and then arrow up or down through the
options. If maximized isn’t grayed out, press the spacebar on it. If it is
grayed out, then maximization isn’t the source of the problem.
From: email@example.com <firstname.lastname@example.org>
On Behalf Of Curtis Chong
Sent: Sunday, November 14, 2021
Subject: Re: Jaws wil not
work on some web pages
I looked at the page whose link you provided, which was https://sunvalleycc.online.church/.
I am running JAWS 2022 with Windows 10 21H1. I have access to the latest
versions of Microsoft Edge and Google Chrome. I also have Mozilla
On the page which appears when you activate the above link,
none of my browsers will see an edit box when the JAWS command “e” is pressed.
However, it is interesting that Forms Mode is automatically turned on. Here
are a couple of questions that might help to address the differences in
behavior between your and your wife’s computer.
Is there supposed to be an edit box or field on the page which comes up when
the above link is activated?
Are you both using the same Web browser? If so, what browser is
Are you both running with the same version of JAWS? What version would that
be, and if your versions are different, can you tell us what version of JAWS
runs on your computer and what version runs on your wife’s
What about operating systems? Are you both running Windows 10 or is each one
of you using a different operating system? If the latter, can you tell us what
What we have here is only some of the information we need
to attempt to address your issue.
With kind regards,
From: email@example.com <firstname.lastname@example.org> On Behalf Of Tony
Sent: Sunday, November 14, 2021 2:18 PM
Subject: Jaws wil
not work on some web pages
wWe are having an issue with JAWS and form fields on a
We are serving at our church and it's online and using
platform that normally works with Jaws.
For some reason, on my wife's laptop computer,
when she goes to press
the leter E to go to the fiorm field, it keeps telling
her there are no
form fields on thsi page.
However, when I run the same page on my laptop, I can
press ther letter
E to see the form fields and it works
We are wondering if she has a newer version of windows
than I do.
What is causing this not to work? On other web pages,
she can go to the
Here is the website we are having issues