moderated Re: Jaws will not work on some web pages


Steve Nutt
 

It seems to be a problem with the website itself from what I can hear. It's not completely loading I don't think.

All the best

Steve

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of tina sohl
Sent: 14 November 2021 23:12
To: main@jfw.groups.io
Subject: Re: Jaws will not work on some web pages

Hi everyone. I appreciate you trying to help us. No, I haven't checked the maximation and I'm running chrome as my main browser. Yes an edit field pops up when the page loads. Interesting to me that it was working today in edge the way it used to in chrome, meaning I could login as a host and chat as I once could in chrome. Tony thought I should take chrome off then put it back on which i did, and which made no difference.
Tina

On 11/14/21, Adrian Spratt <adrian@...> wrote:
Hi Curtis and Tony,

To add to Curtis's excellent questions, one more that might save a
little trouble if the answer is no: has your wife maximized the page?
To check, press alt-spacebar, release and then arrow up or down through the options.
If maximized isn't grayed out, press the spacebar on it. If it is
grayed out, then maximization isn't the source of the problem.

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis
Chong
Sent: Sunday, November 14, 2021 4:43 PM
To: main@jfw.groups.io
Subject: Re: Jaws wil not work on some web pages

Hello Tony:

I looked at the page whose link you provided, which was
https://sunvalleycc.online.church/. I am running JAWS 2022 with
Windows 10 21H1. I have access to the latest versions of Microsoft
Edge and Google Chrome. I also have Mozilla Firefox.

On the page which appears when you activate the above link, none of my
browsers will see an edit box when the JAWS command "e" is pressed.
However, it is interesting that Forms Mode is automatically turned on.
Here are a couple of questions that might help to address the
differences in behavior between your and your wife's computer.

1. Is there supposed to be an edit box or field on the page which
comes up when the above link is activated?

2. Are you both using the same Web browser? If so, what browser
is it?

3. Are you both running with the same version of JAWS? What
version would that be, and if your versions are different, can you
tell us what version of JAWS runs on your computer and what version
runs on your wife's system?

4. What about operating systems? Are you both running Windows 10
or is each one of you using a different operating system? If the
latter, can you tell us what operating systems?

What we have here is only some of the information we need to attempt
to address your issue.

With kind regards,

Curtis Chong






-----Original Message-----
From: main@jfw.groups.io<mailto:main@jfw.groups.io>
<main@jfw.groups.io<mailto:main@jfw.groups.io>> On Behalf Of Tony Sohl
Sent: Sunday, November 14, 2021 2:18 PM
To: main@jfw.groups.io<mailto:main@jfw.groups.io>
Subject: Jaws wil not work on some web pages



wWe are having an issue with JAWS and form fields on a website.



We are serving at our church and it's online and using an online

platform that normally works with Jaws.



For some reason, on my wife's laptop computer, when she goes to press

the leter E to go to the fiorm field, it keeps telling her there are
no

form fields on thsi page.



However, when I run the same page on my laptop, I can press ther
letter

E to see the form fields and it works properly.



We are wondering if she has a newer version of windows than I do.



What is causing this not to work? On other web pages, she can go to
the

edit fields.



Here is the website we are having issues with.



https://sunvalleycc.online.church/
















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