Hi everyone. I appreciate you trying to help us. No, I haven't checked
toggle quoted messageShow quoted text
the maximation and I'm running chrome as my main browser. Yes an edit
field pops up when the page loads. Interesting to me that it was
working today in edge the way it used to in chrome, meaning I could
login as a host and chat as I once could in chrome. Tony thought I
should take chrome off then put it back on which i did, and which made
On 11/14/21, Adrian Spratt <adrian@...> wrote:
Hi Curtis and Tony,
To add to Curtis's excellent questions, one more that might save a little
trouble if the answer is no: has your wife maximized the page? To check,
press alt-spacebar, release and then arrow up or down through the options.
If maximized isn't grayed out, press the spacebar on it. If it is grayed
out, then maximization isn't the source of the problem.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Curtis Chong
Sent: Sunday, November 14, 2021 4:43 PM
Subject: Re: Jaws wil not work on some web pages
I looked at the page whose link you provided, which was
https://sunvalleycc.online.church/. I am running JAWS 2022 with Windows 10
21H1. I have access to the latest versions of Microsoft Edge and Google
Chrome. I also have Mozilla Firefox.
On the page which appears when you activate the above link, none of my
browsers will see an edit box when the JAWS command "e" is pressed. However,
it is interesting that Forms Mode is automatically turned on. Here are a
couple of questions that might help to address the differences in behavior
between your and your wife's computer.
1. Is there supposed to be an edit box or field on the page which
comes up when the above link is activated?
2. Are you both using the same Web browser? If so, what browser
3. Are you both running with the same version of JAWS? What
version would that be, and if your versions are different, can you tell us
what version of JAWS runs on your computer and what version runs on your
4. What about operating systems? Are you both running Windows 10
or is each one of you using a different operating system? If the latter, can
you tell us what operating systems?
What we have here is only some of the information we need to attempt to
address your issue.
With kind regards,
<firstname.lastname@example.org<mailto:email@example.com>> On Behalf Of Tony Sohl
Sent: Sunday, November 14, 2021 2:18 PM
Subject: Jaws wil not work on some web pages
wWe are having an issue with JAWS and form fields on a website.
We are serving at our church and it's online and using an online
platform that normally works with Jaws.
For some reason, on my wife's laptop computer, when she goes to press
the leter E to go to the fiorm field, it keeps telling her there are no
form fields on thsi page.
However, when I run the same page on my laptop, I can press ther letter
E to see the form fields and it works properly.
We are wondering if she has a newer version of windows than I do.
What is causing this not to work? On other web pages, she can go to the
Here is the website we are having issues with.