moderated Re: Navigating to attachments in Outlook


Tom Behler
 

Last night’s example was a .zip folder containing 3 PDF files with text and some report forms.

 

I’ve noticed this also with Word documents that are sent and attached in e-mails sent via IPhones.

 

Dr.  Tom Behler from Michigan

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Richard Turner
Sent: Thursday, October 7, 2021 11:59 AM
To: main@jfw.groups.io
Subject: Re: Navigating to attachments in Outlook

 

That is very interesting.

Are these photos or some other file type?

I’ve not noticed that.  If it is at all reproduceable, I’d submit feedback to FS support.

 

 

 

 

Richard

“Reality is the leading cause of stress for those who are in touch with it.” – Jane Wagner

 

My Web site: https://www.turner42.com

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Tom Behler
Sent: Thursday, October 7, 2021 8:51 AM
To: main@jfw.groups.io
Subject: Re: Navigating to attachments in Outlook

 

I’ve actually noticed the reverse situation too at times.

 

It seems that whenever someone sends me an e-mail with an attachment, using an IPhone, Jaws does not announce the existence of an attachment, even though an attachment is cleary there and can be accessed via shift tab.

 

I’m using Windows 10, Microsoft 365, and the latest build of Jaws 2021 here.

 

Dr.  Tom Behler From Michigan

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Curtis Chong
Sent: Thursday, October 7, 2021 11:20 AM
To: main@jfw.groups.io
Subject: Re: Navigating to attachments in Outlook

 

Hello:

 

It is often the case that JAWS will indicate that an email has an attachment but in fact there is no attachment that we can open. This seems to happen with messages which appear as web pages more than email. It’s just one of those things in the modern age.

 

 

Kind regards,

 

Curtis Chong

 


On Oct 7, 2021, at 9:09 AM, Cynthia Bruce <cynthia.bruce@...> wrote:



Hi All,

 

I think I started this thread, and I wasn’t using preview, so there was a glitch at some point that I encounter every once in a while. When it happens, shift tab and JAWS key plus A don’t work. I do know that it happens consistently if people embed the attachment in the email message itself.

 

Cynthia

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: October 7, 2021 11:50 AM
To: main@jfw.groups.io
Subject: Re: Navigating to attachments in Outlook

 

Hi, Zel. Apparently, what they are doing is looking at the message in Message Preview, without actually opening the message. JAWS key plus A won't work in this case. I actually go into Outlook Options, under the General Category, and turn off Live Preview. This makes it necessary to press ENTER to see a message, and once a message is open, you can use either JAWS key plus A to get to attachments, or you can use SHIFT plus TAB to get to the attachments list.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Zel Iscel
Sent: Thursday, October 7, 2021 3:37 AM
To: main@jfw.groups.io
Subject: Re: Navigating to attachments in Outlook

 

Have you tried pressing the Jaws key with ‘a’

 

 

Zel Iscel

Inclusive World

Principle Consultant

 

Mobile: +61 0413813885

Email: zel@...

 

On 7 Oct 2021, at 6:03 pm, Lee Anne Atkinson <lee.atkinson@...> wrote:



The only way I have found to get to my attachments in Outlook is to hit enter when I am in the message list.  This opens the email in full, not just a preview.  At this point I Shift-tab once and the focus moves from the message body to the attachment list. 

 

Lee Anne

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of CJ &AA MAY
Sent: Thursday, October 7, 2021 5:19 AM
To: main@jfw.groups.io
Subject: Re: Navigating to attachments in Outlook

 

I’ve had this issue too so will be glad of any suggestions. The only way I can get my attachments at present is by going to the file menue.

Alison

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cynthia Bruce
Sent: 05 October 2021 15:56
To: main@jfw.groups.io
Subject: Navigating to attachments in Outlook

 

Hi All,

 

I am not entirely sure if this is a JAWS issue, but in the last couple of days, I can’t seem to navigate to attachments in Outlook. I know they are there because JAWS tells me there are attachments when I am scrolling through my messages. However, when I back space or use insert A to get to the attachments, JAWS tells me there are no attachments.

 

I am using JAWS 2021, the latest version I believe, and the most current version of Outlook.

 

Thanks for any suggestions.

 

Cynthia

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