Moderated Re: sometimes jaws not working with chrome
Curtis Chong
Lee:
When this happens to me, I try pressing tab and then numpad plus to verify my virtual cursor is, in fact, on. Then, I know that I can navigate the page using the JAWS shortcuts.
Cordially,
Curtis Chong
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Tuesday, October 05, 2021 8:13 AM To: main@jfw.groups.io Subject: Re: sometimes jaws not working with chrome
Okay, I have the problem in Chrome. I use JAWS-T and hear "Title is WSJ: IRS…" It does not announce it is Chrome. I refreshed the page using F5 without change. I updated the page using JAWS-esc without change. I cannot navigate by headings using the letters H, F, G. I can navigate the page using arrow keys. I am at a loss (shrug) If I close Chrome and open Chrome with JAWS-T I hear "Title is New Tab Google Chrome"
I am at a loss.
Lee Anne
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lee Anne Atkinson
I will have to do it again the next time it happens. I can't recall at this moment if it said Chrome or not. Sorry.
Lee Anne
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Hello:
Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.
Curtis
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Hi,
It just happened again. I used JAWS-T and heard the "title is…. I tried to navigate using H for headings and just heard "h" I tried ALT-tab to switch programs. Again I could not navigate by headings, which I am confident are present. I refreshed the page with no change. After I unloaded and re-loaded JAWS it behaved normally. I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.
Lee Anne
From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
I wonder if it is JAWS not detecting that Chrome is in focus? When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.
All the best
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From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark
It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works? |
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