Moderated Re: sometimes jaws not working with chrome


Curtis Chong
 

Lee:

 

When this happens to me, I try pressing tab and then numpad plus to verify my virtual cursor is, in fact, on. Then, I know that I can navigate the page using the JAWS shortcuts.

 

Cordially,

 

Curtis Chong

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Tuesday, October 05, 2021 8:13 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Okay, I have the problem in Chrome.  I use JAWS-T and hear "Title is WSJ:  IRS…" It does not announce it is Chrome.  I refreshed the page using F5 without change.  I updated the page using JAWS-esc without change.  I cannot navigate by headings using the letters H, F, G.  I can navigate the page using arrow keys.  I am at a loss (shrug)  If I close Chrome and open Chrome with JAWS-T I hear "Title is New Tab Google Chrome"    

 

I am at a loss.

 

Lee Anne

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Lee Anne Atkinson
Sent: Tuesday, October 5, 2021 6:07 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I will have to do it again the next time it happens.  I can't recall at this moment if it said Chrome or not.  Sorry.

 

Lee Anne

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Sent: Monday, October 4, 2021 5:17 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hello:

 

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

 

Curtis

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Monday, October 04, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hi,

 

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

 

Lee Anne   

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Monday, October 4, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

 

All the best


Steve

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From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark
Sent: 04 October 2021 12:56
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?

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