Moderated Re: sometimes jaws not working with chrome


Lee Anne Atkinson
 

By resetting Chrome do you mean close and re-open?  Or do you mean uninstall and re-install?  I am not familiar with a reset.  Sorry. 

 

Lee Anne   

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Thomas N. Chan
Sent: Monday, October 4, 2021 6:20 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Can you try to reset chrome and try again?

Let's eliminate the problem don't lies on the profile of chrome.

type in

%localappdata%\google

You should find a folder call chrome, rename that folder to something like chrome.bak

Before you do those changes, make sure chrome is close.

After you rename the folder, reopen chrome, and it should start the profile creation all over again.

 

Surf the net as what you would and see if the problem still persists?


Regards,
Thomas N. Chan

 

 

On Tue, 5 Oct 2021 at 06:01, Bill White <billwhite92701@...> wrote:

Actually, when Lee Anne did a "Title" command, she said that JAWS only said, "Title is". That shows that nothing was in focus.

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Curtis Chong
Sent: Monday, October 4, 2021 2:17 PM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hello:

 

Did you hear that the title was Chrome or something else? If not Chrome, then the focus went somewhere outside of the Chrome universe.

 

Curtis

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Lee Anne Atkinson
Sent: Monday, October 04, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

Hi,

 

It just happened again.  I used JAWS-T and heard the "title is….  I tried to navigate using H for headings and just heard "h"  I tried ALT-tab to switch programs.  Again I could not navigate by headings, which I am confident are present.  I refreshed the page with no change.  After I unloaded and re-loaded JAWS it behaved normally.  I am using the most recent Chrome browser and JAWS 21 on a Win10 laptop.

 

Lee Anne   

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Steve Nutt
Sent: Monday, October 4, 2021 9:37 AM
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

I wonder if it is JAWS not detecting that Chrome is in focus?

When it next happens, please someone do a JAWS Key and T and tell us what it reports. I’ll do the same if it happens to me.

 

All the best


Steve

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From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mark
Sent: 04 October 2021 12:56
To: main@jfw.groups.io
Subject: Re: sometimes jaws not working with chrome

 

It just happened, and I tried James' suggestion of pressing Alt + Tab to leave chrome and then Alt + Tab to go back to chrome. It worked. Thanks James. Does anyone know why it works?

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