moderated Re: Outlook saga continues

Curtis Chong



One thing I would certainly check is whether all of the “overhead” vendor-specific software is absent on your laptop. What we usually want is a generic Windows system with none of the product specific stuff which, by the way, is usually not accessible to begin with.


Best wishes,


Curtis Chong


From: <> On Behalf Of kevin meyers
Sent: Friday, October 01, 2021 8:07 AM
Subject: Re: Outlook saga continues


What is odd, I never had this problem until I got this new laptop. I always closed Outlook by pressing alt f4. Then I could shut down the laptop and never got the message. Is there a way for various programs not go to the system tray?


From: <> On Behalf Of Steve Nutt
Sent: Friday, October 1, 2021 3:04 AM
Subject: Re: Outlook saga continues




Alt F4 doesn’t close Outlook to my knowledge, it continues to run in the system tray.


I think you’d have to select Exit from the File ribbon.


All the best





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From: <> On Behalf Of kevin meyers
Sent: 30 September 2021 23:35
Subject: Outlook saga continues


Hello, I’m using the most recent versions of windows10, Outlook 2016 and Jaws 2021. After everything looked to be fixed with the various emails, now I get a message when shutting down saying applications are running. One is Outlook and the other is Jaws. Jaws is okay to leave running. I looked at the task manager and Outlook is running in the back ground. I stop the running by pressing the delete key. I then can shut down. If I go into Outlook again, exit Outlook and then shut down I get the message about it still running. I go back to task manager and it is in the background. I stop it. I then go to the desktop where is the Outlook shortcut and press enter on it. Nothing happens. What would cause Outlook to remain running even though I got out of it by pressing alt f4? Why would it not let me back into Outlook even though I stopped it from running in task manager? Thanks, Kevin

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