moderated Re: Webex
Van Lant, Robin
We have used Webex here at work for a number of years. I have had the webex add-in for Outlook, which puts a button on the ribbon to allow me to set up meetings with the click of a button. The meeting preferences window is not very accessible, but it generally only takes the click of the button to add the meeting details to my calendar invite. I also prefer to use the desktop app for Webex in some cases. I find the website more cumbersome, though I’ve had to use it for accessing meeting recordings. You can also have set a delegate, who can then set up meetings on your behalf.
As a meeting host, tabbing is the best way to move around and I think you can use F6 to move around some panes. I don’t find it particularly responsive, meaning that I feel like there is a bit of delay and sometimes focus jumps to where I didn’t expect, but it’s doable. When in the app and hosting a meeting, thee has been a traditional menu bar across the top where I go for starting a recording, ending the meeting, and looking at other options. You can set up a test meeting to give yourself time to explore the screen. The big issue I had not too long ago was that, when I tried to share my screen in a meeting, Webex removed the traditional menus and moved to one of those bars that only shows up when you hover. Nothing I could do with JAWS found them. In that particular case, I shared my screen, then tried to start a recording, but the record button was only accessible through that little set of hovering buttons that JAWS could not find. Also, my meeting attendees told me there was some gray box covering the slide I was trying to show and I couldn’t figure out how to get to it and remove it. I presume it was some sort of dialog box for me as the host. It was rather embarrassing and I’m really glad it was only an agenda slide I had to show.
Whether attending or hosting, I have not found accessing the participant pane or chat easy. JAWS will read out new chat messages, but one can get chopped off if a new message comes in while JAWS is reading the first.
I do like attending from the app on my iPhone, as long as I have an earbud so I don’t have to wonder if they can hear VoiceOver. Only other issue with using the app is that, if I want to submit a chat, I cannot use dictation. Most of my meetings are not chat-dependent, so this is really only a problem if attending a webinar where the only way to ask a question is to chat it. Having a Bluetooth keyboard attached would be a good solution for this.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Jim Portillo
Sent: Wednesday, September 29, 2021 3:45 PM
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I will be playing with this tonight, but was wondering if anyone has been successful at using Webex with JAWS. Some of the parts seem accessible, from what I have begun noticing, while others (like scheduling meetings) not so much.
I’m looking for JAWS commands. What I wasn’t sure about was whether this was more of a computer or a phone app. I would imagine it can be used on both devices.
I literally just downloaded it a few minutes ago, as I will need to use it for some things in a few days and want to become familiar with it.
If you have any suggestions or thoughts on the app, I’d be interested in communicating.
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