moderated Re: Is there dramatic changes to windows10 most recent version

Sieghard Weitzel <sieghard@...>

You all have to be a bit more open mined here. Much of Microsoft support is out of the Philippines even high level support for my Microsoft Dynamics point of sale software was and these were highly trained, competent people. Because of COVID-19 many call centre employees were set up to work from at home and this is not always as easy as it would be here since it is not usual in the Philippines that people have or can afford high speed internet, most just use their cell phone data or maybe have a smarthub of some sort. Anyhow, many companies paid for employees to have a good internet connection so they can work from at home, but this means you may hear a rooster because if you are in in western Canada or the western United States there is a 15-hour time difference to the Philippines, if you are Eastern time it is 12 hours. Therefor if you call Microsoft Accessibility at Noon in the West you are talking to agent at 3 AM local time and this is typically when the roosters start crowing. My wife is from the Philippines and I have been there many times and that is just a fact of life since a lot of people have chickens there even in the cities. Of course it used to be like that here as well but that is so long ago that people in our society are not used to it, instead we are used to sirens at all hours of the day and all sorts of other man-made noises.


From: <> On Behalf Of kevin meyers
Sent: September 29, 2021 6:43 AM
Subject: Re: Is there dramatic changes to windows10 most recent version


I was able to work with someone at Microsoft Accessibility to make the change. It was hard to figure out what they were doing as there was a Rooster crowing in the back ground. I’m not kidding! I know they did it through windows and not the BIOS.


From: <> On Behalf Of Ben Moxey
Sent: Tuesday, September 28, 2021 6:59 PM
Subject: Re: Is there dramatic changes to windows10 most recent version


Hey Kevin


Just to clarify that this issue isn’t something to do with Office, what result do you get in general when you use F1 to F12? To test, navigate to the desktop and press the JAWS key + F12. Does JAWS announce the time as expected? If not, press the JAWS key + Function key + F12.


If you didn’t have to hold the Function key, then it’s all configured the way you want it and something else is happening in Office.


If you did have to hold the Function key, you might be lucky enough to have a laptop that has a keyboard combination to switch this behaviour; as others have suggested. For example, on my Dell, you can press Function + Escape, and on my work HP, you can press Function + Left Shift.


To find out the model of your computer:

  1. Press windows + R to load the Run box.
  2. Type “msinfo32” to load System Information and press Enter.
  3. Tab once into the System Summary list and down arrow to System Model.


Post the model name/number to the list and one of the crew here will see if a keyboard command exists. If there isn’t one and you do need to go into the UEFI setup, Sieghard makes a great point about the Microsoft accessibility team. You might have more luck the second time around.


All the best and good luck!




From: <> On Behalf Of kevin meyers
Sent: Tuesday, 28 September 2021 12:39 PM
Subject: Is there dramatic changes to windows10 most recent version






None of my function keys work in any Office 2016 applicaation. I had Microsoft Accessibility to see if they could turn off media keys and they couldn’t.


Any thoughts of what I could do?






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