moderated Re: Outlook closing with particular key command

Van Lant, Robin


That is interesting. I’ll have to test the issue you have in the navigation pane. I tend to use Control Y to switch folders, so I haven’t really tested the method you use.   I do have Teams installed on this PC and not on my home machine.   I am using Microsoft Outlook Subscription Version 16.0.13127.21736, so a slightly older version from you.



From: <> On Behalf Of Phillip Gross
Sent: Monday, September 20, 2021 11:48 AM
Subject: Re: Outlook closing with particular key command


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Hello Robin,

You can up your count to at least four people. That's not the only interesting quirk I've noticed recently though.

When I want to switch folders, I have to hit enter twice on the new folder. So, for example, I want to check my junk folder. I move to the folders list, arrow down to junk, and I hit enter. Nothing happens. If i hit enter again it will open the folder. The same thing happens when I move to deleted items or back to my inbox or whereever. 

I have two ideas worth checking on. Who with this problem has Teams installed? I can't speak for the switching to contacts issue because I just realized I have it, but the pressing enter twice on a folder began sometime after I installed teams last week. Second, microsoft says they release new features of Office 365 slowly to users. It is possible that those of us with this problem have a different build. What build number does everyone have? Mine is 16.0.14326.20404.

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