Re: Jaws 13 and Windows XP Pro?

Robbie Miller

recently installed jaws 13 on my XP Pro laptop, and got the same video error message.
I solved the problem by running the jaws 13 again, but choosing the jaws repair option instead of the install option.

I hope this helps you.


----- Original Message -----
From: "Claudia" <>
To: "The Jaws for Windows support list." <>
Sent: Tuesday, April 17, 2012 1:32 AM
Subject: Re: Jaws 13 and Windows XP Pro?

Something must not be installed correctly then, because we use the Control Alt plus Delete method to log in.
However, prior to entering this key command, I am given the prompt that Jaws for Windows is ready.
But, I do not know when I can enter the Control Alt Delete command.
And, when I am told to, by a sighted person, I still cannot tab through the user name, password and enter fields.


On 4/17/2012 12:51 AM, Farfar, and Proud of It wrote:
I beg to differ. JAWS 13 will speak during the logon frame in either a
standard Windows logon or on a network-based logon -- those that are
accessed via Ctrl+Alt+delete.

Dave Carlson
Tastefully composed and launched near the Pacific Ocean using a Dell
Latitude E6520, JAWS 13.0.718, and Windows 7 Professional 32-bit

----- Original Message -----
From: "John Martyn"<>
To: "'The Jaws for Windows support list.'"<>
Sent: Monday, April 16, 2012 22:38
Subject: RE: Jaws 13 and Windows XP Pro?

JAWS 13 does work with Windows XP, except the login screen. If you want
access during the login screen you have to have Windows Vista or windows 7.
I would recommend they uninstall JAWS completely and make sure that all
Freedom scientific folders are taken out of the program files on the local
drive. It may require a local installation because some components might
need registering with the operating system such as DLL files. A remote
install just dumping files into the program files directory will not work.
The video intercept needs to be installed before JAWS is installed, not the
other way around.
Hope this helps,

-----Original Message-----
From: []
On Behalf Of Claudia
Sent: Monday, April 16, 2012 10:21 PM
To: The Jaws for Windows support list.
Subject: Jaws 13 and Windows XP Pro?


Does Jaws 13 work with Windows XP Pro?
Also, my employer just installed Jaws 13 on a Dell laptop for me, but
everytime I shut the computer down and turn it back on, we get the Jaws
Video Intercept error. It prompts us to either view, install or uninstall
this component. Of course, we have attempted installation several times,
without success.
The installation of the Jaws wsotware is being done remotely, by the IT
people downstate.
Not sure how to proceed with this.

We also have to log into the system, with our user name and password, but
Jaws does not speak during this process, and I don't know how to remedy this


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