moderated Re: Please tell me how to unload and reload JAWS safely


Shirley Tracy
 

Hi,

 

How about 10:30 tomorrow, Eastern time. I’m more available then.

 

Thanks.

 

Shirley

 

 

Shirley Tracy

 

From: Milton Ota
Sent: Thursday, September 9, 2021 8:49 PM
To: main@jfw.groups.io
Subject: Re: Please tell me how to unload and reload JAWS safely

 

Hello,

 

If you live in the United States and would like me to tandam into your computer to see if I can help, I think I can clear up some of the problem you are experiencing.

 

I’m in the Central Time Zone, so if interested, reply to this message with a phone number and best time to tandam into your computer. I’m pretty much free all day tomorrow and available up until 10 o’clock this evening.

 

I have help fix a few others who were experiencing similar problems that you are describing.

 

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Shirley Tracy
Sent: Thursday, September 9, 2021 7:43 PM
To: main@jfw.groups.io
Subject: Please tell me how to unload and reload JAWS safely

 

HI,

 

I’m having a lot of little challenges with JAWS. Mail is freezing up, and so are other apps. Other little things aren’t right. I called Freedom Scientific, but the tech support person with whom I spoke said it was a Microsoft issue—especially mail. I thought he was right, but more issues have convinced me that I need to reload a new JAWS. So how do I do it without losing my mail and other programs?

 

Cheerfully,

Shirley

 

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