moderated Please tell me how to unload and reload JAWS safely


Shirley Tracy
 

HI,

 

I’m having a lot of little challenges with JAWS. Mail is freezing up, and so are other apps. Other little things aren’t right. I called Freedom Scientific, but the tech support person with whom I spoke said it was a Microsoft issue—especially mail. I thought he was right, but more issues have convinced me that I need to reload a new JAWS. So how do I do it without losing my mail and other programs?

 

Cheerfully,

Shirley

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