moderated Re: JAWS not speaking file names in document folders all of a sudden


Kevin Minor
 

Hy Cynthia.

 

Try going into other folders and see if you have the same problem. I was having weird problems with Windows a few weeks ago. The only thing that I did that was different that seemed to fix my problem was completely shut down my computer so it turned off. It was off for about an hour. When I started it, things seemed to work better.

 

Hope you get this working.

 

Kevin, Valerie and Jilly

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cynthia Bruce
Sent: Friday, September 3, 2021 2:54 PM
To: main@jfw.groups.io
Subject: Re: JAWS not speaking file names in document folders all of a sudden

 

When I go into file explorer, it reads my frequently used folders and recent we used folders and documents fine. When I click on documents to go into my larger list of folders, it doesn’t read any of them all of a sudden.



On Sep 3, 2021, at 3:40 PM, Sieghard Weitzel <sieghard@...> wrote:



Can you explain exactly what you do so some of us can reproduce your steps?

 

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Cynthia Bruce
Sent: September 3, 2021 11:29 AM
To: main@jfw.groups.io
Subject: Re: JAWS not speaking file names in document folders all of a sudden

 

I did try rebooting both documents and the laptop. I do have this version of JAWS, so are you saying I need to install it again?

 

Thanks,

 

Cynthia

 

From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Bill White
Sent: September 3, 2021 3:25 PM
To: main@jfw.groups.io
Subject: Re: JAWS not speaking file names in document folders all of a sudden

 

Hi, Cynthia. First, have you tried rebooting the computer, or at least, quitting JAWS and restarting it? I have the latest JAWS version, and am not having this problem. If restarting JAWS doesn't work, try doing a JAWS repair by running the JAWS installer for the latest version of JAWS. I will post a link to that version below.

 

JAWS 2021.2107.12    - July 2021

 

Bill White

 

billwhite92701@...

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Cynthia Bruce
Sent: Friday, September 3, 2021 11:15 AM
To: main@jfw.groups.io
Subject: JAWS not speaking file names in document folders all of a sudden

 

Hi All,

 

Has anyone encountered this issue? I am running what I think is the most recent version of JAWS 2021 and windows 10. This just happened all of a sudden.

 

Thanks for any insight you might have,

 

Cynthia

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