moderated Re: Have any of you noticed problems with windows mail since the latest update from Microsoft?
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You don’t specify the problem but if you mean that Windows Mail crashes unexpectedly and sporadically whilst Jaws is running I have had this problem for months on one Desktop and 2 laptop machines.
I reported this to VFO and they fixed it for one Jaws release but apparently they broke it again in the next Jaws update as the problem has now re-appeared and has existed for several months again here.
Specifically Mail closes without any error message, often after you have deleted a message from the inbox. This is annoying as if you are working through mail and pressing the delete key I often ended up deleting other items, such as documents in an open file explorer Window or even a desktop shortcut by mistake as I would not be aware that Mail has crashed.
This problem got so bad that I changed delete behaviour on my machines to ensure I had to confirm deletion so that I became more aware of when Mail crashes with Jaws.
Nowadays though, unless I forget I simply use NVDA or Narrator with Mail and the program is rock solid with those screenreaders and never crashes.
Increasingly I find I have to use multiple screenreaders. NVDA is very sluggish with Outlook, Jaws is a bit better, but Narrator is lightning fast so that is often my screenreader of choice with Outlook now.
Sent from Mail for Windows
From: Shirley Tracy
Sent: 29 August 2021 17:17
Subject: Have any of you noticed problems with windows mail since the latest update from Microsoft?
My topic line says it all. I’ve had other problems with windows and/or JAWS since the update. I am just curious to know if others have had more trouble as well. At first I didn’t notice any trouble—but then it began.