Don,

That hasn’t happened to me yet on my Office 365, so I’m just guessing here.  The first place I would go is to the Display Folders button on the View ribbon and be sure that “Normal” is checked.  Press Alt V F to get directly to that button.

This used to work but now I can’t find my folders when I press CTRL+Tab.

My Microsoft 365 over the weekend, came to work, folders are missing. I can still find them if I do a CTRL+y CTRL+Shift+v. I’m guessing something in my view changed but I’m not seeing yet. I’ve done everything Google showed me, so I’ll hope someone has had this happen or I’ll just keep searching until I figure it out, whichever comes first.

Thank you for this. It worked. Nothing I saw on the Internet said anything like this.

Hi,

When I have needed to do this, I press Control Tab twice to move from the inbox to the tree view of folders. I then arrow down to the folder in the tree view that I want to delete and use the application key or Shift F10 on the folder.  One of the options on the menu is to delete.   Note that you may need to right arrow to expand  the account name to show the folders under that.

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