moderated Re: Problem on USPS Click 'N Ship, selecting mail service.

Bill White

Hi, Judy. After pressing Space or Enter on your selection in the expandable buttons list, have you tried pressing JAWS key plus ESCAPE to refresh the screen buffer? Often, the screen changes, but JAWS does not reflect that change when you arrow or tab, until you refresh the buffer with JAWS Key plus ESCAPE.


Bill White




From: [] On Behalf Of Judy Jones
Sent: Saturday, August 14, 2021 11:07 AM
Subject: Problem on USPS Click 'N Ship, selecting mail service.


Hi, All,


As I have done for years, I logged onto the USPS site, Click ‘N Ship, preparing to mail a package, only to find, now, that I was unable to select my mail service preference.


The dropdown is not a combo box, but an expandable buttons list.  The list expands, I can get to my selection, but pressing enter or spacebar does nothing.  Simply tabbing away from it takes me near the top of the page.


I have Windows 10 and the latest Jaws 21 update.


I’m wondering if this is a problem with the site, or if there is something else I can do with Jaws that I haven’t yet learned.


Thanks a ton for your help and advice.



🌄 (sunrise over mountains)

“embrace each day with His mercies and blessings.”



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