-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Michael Walker
Sent: Wednesday, August 11, 2021 9:56 AM
To: main@jfw.groups.io
Subject: Re: Cannot tab through iTunes 12.11.3.17 with JAWS 2021.

Music is selected as the media kind. View options doesn't have anything for me. I think I may just reinstall iTunes from the Apple website, instead of using the Windows Store version.

On 8/11/2021 11:53 AM, Richard Turner wrote:

Michael,
Press Control+1 to make sure Music is selected as the Media Kind and check the View menu again.
Or, press Control+j for the View Options and see if that helps.

Like I say, iTunes is a pain.




Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Michael
Walker
Sent: Wednesday, August 11, 2021 9:51 AM
To: main@jfw.groups.io
Subject: Re: Cannot tab through iTunes 12.11.3.17 with JAWS 2021.

Strange that I don't get a view as option and you do.

On 8/11/2021 11:47 AM, Richard Turner wrote:

Hi,
Press Alt+v and down arrow through:
Media Kind sub menu
All Music a
Only Downloaded Music checked
View As sub menu *right arrow to open the View As menu and the first item is:
Grid
Press enter to check it and close the menu.

HTH,


Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Michael
Walker
Sent: Wednesday, August 11, 2021 9:35 AM
To: main@jfw.groups.io
Subject: Re: Cannot tab through iTunes 12.11.3.17 with JAWS 2021.

How did you set your view to grid?

On 8/11/2021 11:31 AM, Richard Turner wrote:

Well, I'm not sure I'm using the Microsoft store version, but this is what I get when I launch iTunes and start tabbing.
My view is set to Grid and the current settings is to show albums.

iTunes
table
play Button
To activate press spacebar.
volume left right slider
37 percent
To increase or decrease use the Arrow keys.
airplay Button
To activate press spacebar.
Edit
iTunes
up next Button
To activate press spacebar.
search options
iTunes
Music Button
To activate press spacebar.
Library radio button checked
To change the selection press Up or Down Arrow.
For You radio button not checked To change the selection press
Up or Down Arrow.
Browse radio button not checked
To change the selection press Up or Down Arrow.
Radio radio button not checked
To change the selection press Up or Down Arrow.
Store radio button not checked
1 of 5
iTunes
Store radio button not checked
To change the selection press Up or Down Arrow.
Library Sidebar Tree view
To move through or expand items use the Arrow keys.
Library Sidebar
Library
Edit Button
To activate press spacebar.
Music Playlists Button
To activate press spacebar.
Hide Button
To activate press spacebar.
table
play Button
To activate press spacebar.
table
*At this point, I did a shift tab to the "table, and began using my right arrow key.

table
Whatever Is True, Acapeldridge
Whatever Is True, Acapeldridge selected Column 1, Row 1 Whatever
Is Noble, Acapeldridge God Forgive The USA, Adam Hill End of Jaws
speech history.


iTunes is most certainly a royal pain. I think I have the Show side bar on, but can't remember exactly.
I just know I can kind of muddle through.







Richard
Software means never having to say you're finished

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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Michael
Walker
Sent: Wednesday, August 11, 2021 9:19 AM
To: main@jfw.groups.io
Subject: Re: Cannot tab through iTunes 12.11.3.17 with JAWS 2021.

Hi Richard,

Microsoft Store updated me to your version of iTunes just now.  I still have the same problem where I can tab, but not with JAWS. What view should I set, to work best with JAWS?

Thank you,

Mike

On 8/11/2021 10:59 AM, Richard Turner wrote:

I had an iTunes update this morning, iTunes Version 12.11.4.15 and can tab fine with Jaws 2021.

It may depend on the view you have set, etc.






Richard
Software means never having to say you're finished

Web site:
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-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Michael
Walker
Sent: Wednesday, August 11, 2021 8:34 AM
To: jfw@groups.io
Subject: Cannot tab through iTunes 12.11.3.17 with JAWS 2021.

Hi,

I have an issue where when I open iTunes and am on the main window, I cannot tab or shift tab through it.  I do not get feedback from JAWS 2021.  However, when I test with NVDA, I have no issues.  How can I make this work with JAWS?

Thank you,

Mike