moderated Re: Word document issue/question

Madison Martin

Sadly that didn't work, wonder if I should ask them to change the form...

-----Original Message-----
From: <> On Behalf Of Rick Mladek
Sent: July 9, 2021 12:51 PM
Subject: Re: Word document issue/question

Hi, sorry but there is one more thing I've done and will read properly.

Copy all with control +a. Open either a notepad or wordpad document and paste
it. Then open a new word document and paste it back to the Word document. Not
sure why but this often works when JFW refuses to read.


-----Original Message-----
From: <> On Behalf Of renette bloem
Sent: Friday, July 9, 2021 1:21 PM
Subject: Re: Word document issue/question


I am experiencing similar problems. Word freezes whenever I open "old"
.docs files.

With new files it seems to help if I save to One Drive instead of to

Hope it is a bug in Jaws that will cler up te problem when a new Jaws update
comes out.


-----Original Message-----
From: <> On Behalf Of Madison Martin
Sent: Friday, 09 July 2021 18:04
Subject: Word document issue/question

Hi all,
I just received a Word document, but when I open it Jaws won't read it, any idea
why I can't read it and what I can do to get Jaws to read it? It's an
assessment, so it's meant to be filled in and it's not in protected view or
anything. Using latest versions of Jaws, Office 365 and Windows 10. Really hope
someone can help as I really need and want to get this filled out.
Thanks Madison

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