moderated Re: can't rename folder in Outlook 2016


I instructed him to press f6 a few times until he arrived at the folder he wants to change, and then pressed f2, typed the new name, and pressed enter. but now he has two folders with the same emails in them. I told him to call MS Accessibility Help Desk tomorrow to see if they can help.

-------- Original Message --------
From: Jim Pursley []
Subject: can't rename folder in Outlook 2016
Date: Sunday, June 27, 2021, 7:08 PM
To: <>
Open the folder. When JAWS speaks the name of an email inside the folder press F6 until you come to a "tree" until you come to a mail tree. Hit the application kee and arrow down to rename. Press enter and make the change.

-----Original Message-----
From: <> On Behalf Of Mario
Sent: Sunday, June 27, 2021 6:09 PM
Subject: can't rename folder in Outlook 2016

I'm trying to help an acquaintance where he wants to rename a folder, but cannot seem to do so. he has tried pressing F2 when he goes to the existing folder, but nothing happens. I have found a Youtube video that implied clicking on the file menu and then rename, but it doesn't work for him. what else can he do?


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