moderated Re: Audio drivers not working.
How old is your HP computer?
Did you upgrade from Windows 7 to Windows 10, using the Windows 10 upgrade utility or, did you install a fresh installation of Windows 10?
I performed a fresh installation of Windows 10 Professional last year, replacing Windows 7 professional, on an HP Pavillion DV6 laptop, which I purchased in 2012. It is running the latest update of JAWS 2021 and the system is fully up-to-date with Windows 10. So far, I have had kno problems with the audio function using this laptop.
Personally, I have never trusted Microsoft's upgrade utilities, to migrate any system, from an existing version of Windows, to a new version of Windows, despite the aggrovation of installing and setting up the software in the new operating system.