moderated Re: Accessing Northwest Bank with JAWS
Ekstrand, Pamela A. -ND
We use Chrome. That is very strange. We tried both Northwest.bank and northwest.com and neither one worked. The customer service rep said that the northwest.bank site was kind of an overlay to the actual login screen. So he gave us the link to what he said was the actual login screen, and that worked fine.
Very interesting that it worked for you. I would like to know the reason too.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Sieghard Weitzel via groups.io
Sent: Sunday, May 30, 2021 12:05 PM
Subject: Re: Accessing Northwest Bank with JAWS
I am really curious what didn't work or if the website Udo had provided is not the correct one since it worked perfectly fine to bring up the login and password fields.
Which browser do you use?
The northwest.bank site did not work for us with the latest version of JAWS 2021. A customer service rep gave us a different link to use which did allow us to enter the login information.
I just went to the site using Jaws 2021 and everything works as it should, of course I can't log in, but after I activate the login link the Login Id and Password fields as well as the submit button and links relating to resetting password, enrolling for the first time and unlocking a forgotten Login Id are all there. Here is Jaws speech history:
Link‑ LOG IN
do you mean this page:
If yes then:
I had a quick look at this page on my Mac with VoiceOver because I can't test this with JAWS yet. To make it short: there's a button "LOG IN". By pressing this button a windows appears with two edit fields in which you can write your ID and password. I tried to focus the edits but they weren't listet by listing all controls in this site. So if you use JAWS, press the button to show the popup menu with the edit fields and using f key to select a form filed, if you do this with JAWS and can't access this edit fields I assume the controls are not listet properly in this site and I would contact the web site owners to inform them about this.
All the best