moderated Re: trouble checking in for a doctor's appointment

Gaylen Kapperman

I certainly agree!  I have had the very same problem and I just call and let the people there in the office know that   I can’t negotiate their site.  They are very  friendly and we do everything over the phone as in the “before times!”

Gaylen Kapperman



From: <> On Behalf Of Sieghard Weitzel via
Sent: Sunday, May 23, 2021 12:03 PM
Subject: Re: trouble checking in for a doctor's appointment


I would call the doctor, tell them that you are blind and that the app they asked you to use is not fully accessible. They should confirm your appointment by phone and if they say they can't do so I'd tell them to expect a call from my lawyer. I have little patience for anybody whether business or doctor if they insist on "making things easier" but in fact they are making it more difficult.



From: <> On Behalf Of Shirley Tracy
Sent: Friday, May 21, 2021 10:35 AM
Subject: Re: trouble checking in for a doctor's appointment


I just want to know if you all know of a way to select a choice when given several to choose from. There are no checks or r buttons. I’ve come upon this before but never needed to use it.




Shirley Tracy


From: Soronel Haetir
Sent: Friday, May 21, 2021 1:32 PM
Subject: Re: trouble checking in for a doctor's appointment


Does the page have contact information? This is particular enough to

the site in question that there is unlikely to be specific help we can

provide, the medical office you are trying to interact with should be

much more able to tell you how to proceed.


On 5/21/21, Shirley Tracy <shirleytracy16@...> wrote:

> Hi all,

> I’m seeing a new doctor, and the office insists I check in before my

> appointment. I have tried answering all the questions in the check-in page,

> but when I got to the question for me to verify my street address, I don’t

> see how to select the correct one—as there is no instruction. I tried simply

> selecting the same as I would something I wanted to copy, but it doesn’t

> seem to work. And when I click the button to confirm, I get the message that

> I have not selected my address. Help!

> What do I do?

> And yes, I know I’m not good with technology—but at least I’m trying—and I

> did try to find written information.

> Thanks for your help.

> Cheerfully,

> Shirley Tracy





Soronel Haetir







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