moderated Re: Get new mail in gmail?


 

On Fri, May 14, 2021 at 12:43 PM, Glenn / Lenny wrote:
Typically every six months gMail will turn off the ability to use eMail
clients that are not one of their products, they call anything else to be
unsecure eMail clients.
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This has not been true for several years now if one is not using an unsecure email client.  Anything that required you to go through the Google OAUTH process when initially setting up the account under the email client is secure.  Outlook, Thunderbird, eM Client, and the Windows 10 Mail App are all secure clients that follow this protocol.

If, however, they're still using something like Windows Live Mail, or ignored certain security alert messages from Google, they need to check in their Google Account under the Security Tab to see what it says with regard to attempts to access Gmail and whether Less Secure Apps are enabled.

If they're using an out-of-support email client they really need to update to one that's in support.

By the way, have they checked the webmail interface to see what may have come in?  That will tell you whether mail's still arriving on the Gmail server for that account.
 
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Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

It is better to be hated for what you are than to be loved for what you are not.

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