Hi Vaughan.

When I first learned training that I’d attended used Teams, I downloaded the app and tested my USB headset. I heard myself through Teams, so I thought it would be simple to use. I couldn’t have been more wrong. My first problem was joining the meeting. I didn’t find a Join button. I did get into the room, but I still don’t know how I did it. Next, I learned nobody could hear me. It took me a couple of hours to figure out how to unmute the mic. After that, the instructor wanted me to do a screen share, and there was no obvious way to do it. It all ended with me accidentally leaving the meeting, and I didn’t know how to get back in. Once I calmed down from panicking, I did think of shortcut keys, but it was too late.

This is why I’m asking whether the app or the web interface is better. I do have a list of shortcut keys, so I can control the mic, screen share, and such. I’m still unsure how to join a specific meeting in the app.

That’s what happened. I want things to go as smooth as possible, so any pointers would be appreciated.

Have a blessed day and don’t work too hard.

Kevin and Jilly