Moderated Re: if you were getting a new computer.


My son had a work laptop that got dropped, and the HD was clicking, and not booting, and he needed some info from it.
I would have not tried this, but if the alternative is to lose your data, then what is there to lose by opening the drive.
Data recovery people talk about only opening a drive in a "clean room", which makes sense, but all that gets expensive.
But he opened it and moved the stuck part and put it together and was able to retrieve the data.
Companies will charge you over a thousand bucks for data retrieval, and that was not an option here.
Sometimes people are squeamish about trying to fix something, but again, if the alternative is the trash, then I say give it a try.

----- Original Message -----
Sent: Friday, April 16, 2021 10:15 AM
Subject: Re: if you were getting a new computer.

I can say, though, that I am actually heartened that a serious and spontaneous discussion of backup media has occurred, period.

One of the dumbest things that many computer owners continue to persist with is NOT taking regular cyclic backups.  Most of my worst service calls are due to drive failures where no backup, whether just of user data or a full system image, exists.  The last client I had who had a drive failure (with a HDD, in this case, and he kept trying to fire the machine up and could hear it making noise - an absolute no-no) had a drive so badly damaged that even a professional data recovery company could not recover his data (or at least more than 70% of it, which allows the customer to reject the recovery if less than 70%).  He lost years of stuff including digital photos, documents, etc.

Taking full system image backups as well as separate user data backups on a regular, cyclic basis really should be considered a basic task of computer ownership, and both are easy.  Windows 10 has an excellent built-in utility for user data backups, File History (though I tweak the defaults to make it keep far fewer versions of individual files, and for less time prior to the last time the file was updated).  There are myriad options for full system image backups, which have been recently discussed on this very group.

In the end, I care far less about any given user being able to do their own recovery than that they have a backup that someone can do the recovery from.  If you can DIY, that's great, but a very great many individuals can't, nor do they want to.  But taking the backups so that they're available if ever needed is something that the owner or primary user of a given computer should be doing as a matter of course.

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

It is better to be hated for what you are than to be loved for what you are not.

           ~ André Gide

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