moderated Re: Suddenly, JAWS isn't reading any of my menus - fixed I think
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Great information, thanks so much.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Sieghard Weitzel
Sent: April 13, 2021 12:25 PM
Subject: Re: Suddenly, JAWS isn't reading any of my menus - fixed I think
Since we are talking a computer I usually recommend that doing a simple restart is your best option. Not only will that start Jaws fresh, but it will also clear any other stuff. When I was still using my old poit of sale software and also in Sage 50 Accounting I often have to go back and forth between using the newer GDI hooking method and the older method for Jaws to get information using the accessibility display driver and there are times when Jaws will just not read anything with the Jaws cursor where otherwise it should and just unloading and reloading Jaws won't work, but doing a restart will.In the case of a co
Hi, Cynthia. I have had this happen numerous times, and you found the right solution.
OK, I tried unloading and loading JAWS, and that seems to have done the trick. It is strange though because I have never had this happen before.
To my knowledge, I did not do the most recent JAWS update. I was just working away on my Dell laptop, and all of a sudden, during the process of copying some files from my downloads folder, JAWS stopped reading my menus. It reads everything in Outlook, but no file names of folders in my documents or downloads. It isn’t reading anything on the task bar, and it doesn’t even read when I scroll through the window list when I hit shift F 10.
I am running JAWS 2021 and Windows 10. I haven’t shut down in case that does something I can’t undo.
Thanks so much,