moderated Re: Suddenly, JAWS isn't reading any of my menus - fixed I think
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Hi, Cynthia. I have had this happen numerous times, and you found the right solution.
From: email@example.com [mailto:firstname.lastname@example.org] On Behalf Of Cynthia Bruce
Sent: Monday, April 12, 2021 6:57 AM
Subject: Re: Suddenly, JAWS isn't reading any of my menus - fixed I think
OK, I tried unloading and loading JAWS, and that seems to have done the trick. It is strange though because I have never had this happen before.
From: email@example.com <firstname.lastname@example.org> On Behalf Of Cynthia Bruce
To my knowledge, I did not do the most recent JAWS update. I was just working away on my Dell laptop, and all of a sudden, during the process of copying some files from my downloads folder, JAWS stopped reading my menus. It reads everything in Outlook, but no file names of folders in my documents or downloads. It isn’t reading anything on the task bar, and it doesn’t even read when I scroll through the window list when I hit shift F 10.
I am running JAWS 2021 and Windows 10. I haven’t shut down in case that does something I can’t undo.
Thanks so much,