moderated Re: Cannot find my new external hard disk

Randy Barnett <blindmansbluff09@...>

Yes, This is disk manager That I memtioned. just typing that or disk manager in the windows search works also.

On 4/9/2021 5:16 PM, Alan Lemly wrote:

I'm a big fan of Windows Run commands. You can press the Windows key + r to open a run command window and type diskmgmt.msc in the text box and press enter to bring up a file explorer window with your connected disk drives listed. You can shift F10 on any drive listed to bring up a context menu where you can assign drive letters, etc.


Good luck.


Alan Lemly


From: [] On Behalf Of Mike B
Sent: Friday, April 09, 2021 6:26 PM
Subject: Re: Cannot find my new external hard disk


This is an outside shot, but I'm only suggesting this as something to check.


There's a setting that if turned on hides empty drives.


While in File Explorer press, Alt + F, then press the letter, O, to open Change folder and search options.

Control + tab to the View tab / page.

Tab a couple of times to the Advanced setting tree view.

Press the letter, H, 2 times I believe, to land on, Hide empty drives.  If Jaws reports this as, On , press the spacebar to turn it off.

Now tab to, Okay, and press enter to save / close.



Stay safe and take care.  Mike.

----- Original Message -----

Sent: Friday, April 09, 2021 4:02 PM

Subject: Re: Cannot find my new external hard disk


you need to open disk manager. then find your hard drive and see if it needs to have a Drive letter assign to it. but since It's not showing up  it probably needs to be formatted or initialized.

Randy Barnett

On Apr 9, 2021, at 1:43 PM, Gezim Rexha <gezim_rexha@...> wrote:

Hi all,

I just bought a My Passport Ultra hard disk, but I cannot see it I my laptop. I am using the latest JAWS version, if that has any relevance.

I hope this is not too off-topic, and I would appreciate your help.



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