a big fan of Windows Run commands. You can press the Windows
key + r to open a run command window and type diskmgmt.msc
in the text box and press enter to bring up a file explorer
window with your connected disk drives listed. You can shift
F10 on any drive listed to bring up a context menu where you
can assign drive letters, etc.
This is an outside shot, but I'm only
suggesting this as something to check.
There's a setting that if turned on hides
While in File Explorer press, Alt + F,
then press the letter, O, to open Change folder and search
Control + tab to the View tab / page.
Tab a couple of times to the Advanced
setting tree view.
Press the letter, H, 2 times I believe,
to land on, Hide empty drives. If Jaws reports this as, On
, press the spacebar to turn it off.
Now tab to, Okay, and press enter to save
Stay safe and take care. Mike.
Original Message -----
Friday, April 09, 2021 4:02 PM
Re: Cannot find my new external hard disk
you need to
open disk manager. then find your hard drive and see if it
needs to have a Drive letter assign to it. but since It's not
showing up it probably needs to be formatted or initialized.
I just bought a My Passport Ultra hard
disk, but I cannot see it I my laptop. I am using the latest
JAWS version, if that has any relevance.
I hope this is not too off-topic, and I
would appreciate your help.