moderated Re: Jaws crashing
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Yes, this is a new issue for 2021. JAWS just quits. In my case it occurs with Office and a Bible software program. More interesting is that JAWS does not auto restart. I have to use the hot keys to get speech again.
I am sure the issue is also frustrating for JAWS developers as there are so many configurations and software interactions that it is impossible to prevent all failures. Yet I hope that future versions will address crashes that occur with mainstream, standard, programs.
From: email@example.com <firstname.lastname@example.org> On Behalf Of kevin meyers
Sent: Friday, March 26, 2021 10:00 PM
Subject: Re: Jaws crashing
I uninstalled Jaws2021 and reinstalled it and the crashes still occur. FS provided me with scripts that update the registry to capture the crashes. I then use FS support to email FS the files. EVerytime one occurs I send them an email. I want them to see this is a problem.
Jaws has a talking installer which is what kicks in if you uninstall it. I Have never found a problem with uninstalling Jaws while Jaws was running, but of course turning it off and starting Narrator is a very valid way to also do this.
Why would you need to uninstall Jaws while it is running. You can turn on narrator and uninstall Jaws.
On 3/20/2021 20:13, kevin meyers wrote: