moderated Re: Jaws isn't able to retain my Jaws 2021 settings.
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Good morning Milton,
I have two Icons on my desktop for Jaws. One says, Jaws2020, and the other Icon says jaws2021. I realize that this is short notice, But I’m available for you to help now, that is, if your available. My landline phone number is as follows. 212 (366-6748) If there is a charge for your help, let me know by sending an email message. t
From: firstname.lastname@example.org <email@example.com> On Behalf Of Milton Ota
Sent: Sunday, March 7, 2021 9:05 AM
Subject: Re: Jaws isn't able to retain my Jaws 2021 settings.
If you are interested in allowing me to do a tandam into your computer, I’d glad to help fix the problem. I think that you have an older version of JAWS that is starting up when you first turn on your computer.
If you are interested in the tandam contact me via this e-mail address to arrange the connection. I’m not busy this afternoon and I’m in central time.
Good morning Milton and Richard,
I’m supposed to be running Jaws 2021 on my laptop computer along with windows 10. When the last two updates came along, Like the one the was posted on January 19th, and the last update that was posted on February, I installed them by going too the check for updates and installed them in the normal way. Now, when I go to my desktop and enter on one of my Icons like outlook, or any of the others that are on their, it doesn’t say too edit the selected item, press f2. Second, Their’s no voice assistant that’s supposed to come up when I press the insert or jaws key the alt key and the spacebar, which is supposed too automatically bringup the voice assistant. Third, when I go too where it says Jaws home manual and go to the utilities menu and arrow down to the settings senter,and arrow down to where it says, users, and then open it with the right arrow too open it, their’s no item there for me to enable a setting for me to enable voice assistant. The first item that comes up in the users section says, progress messages anouncement five second intervols. The next item says, typing echo caracters. Well, I thin you’ll get the picture.
I don’t want too keep calling them and have them think that I’m some kind of nut who justwants attention.
It would be very helpful if you were to give us more detailed description of your problem by telling us if you are using the most recent update of JAWS, if you are running Windows 10 and what did tech support at Vispero/Freedom Scientific do to fix the problem.
Doing this will keep the clutter and flood of e-mail messages going back and forth to try and help.
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