moderated Re: Need Microsoft Disability phone number!
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I am not talking about the mainstream companies. The reason we call a disability help desk in a large company like Microsoft is because they have the knowledge on how to work with people who are blind. I usually find that the people at the Microsoft help desk want to take over my computer and make the changes and I go along with it. In an ideal world they would walk us through a nonvisual way to get the job done but I know that won’t happen any time in the near future. If I need them to do all of this visually that is certainly job security for them.
From: email@example.com <firstname.lastname@example.org> On Behalf Of David Diamond
Sent: Saturday, March 6, 2021 12:26 PM
Subject: Re: Need Microsoft Disability phone number!
I really cannot believe that anyone who is blind does not understand this, I really can't. And if that's offensive to say, so be it, because it is a fact, and one that is never, ever going to change. Definitely true and no I don’t find it offensive. There has to be a meeting in the middle though. Sometimes people expect others to cater to them and on the other side of the equation, the other person can refuse to change their terminology or practices. Years ago I’d run into with my phone company those who would say, “It can’t be done!” When I delved into it the fact was they never tried to do it, just assumed it couldn’t be done. My idea is, at least try and do something don’t just say it can’t be done.
On Sat, Mar 6, 2021 at 12:36 AM, Leedy Diane Bomar wrote:
Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042
One does not discover new lands without consenting to lose sight of the shore for a very long time.
~ André Gide