moderated Re: Outlook 2016 closing by itself

Shirley Tracy



My Windows Mail closes frequently as well. At least it has stopped disappearing from my desktop. I used to have to go to Recycle Bin and bring it back often.



Shirley Tracy


From: Ekstrand, Pamela A. -ND
Sent: Friday, February 26, 2021 5:10 PM
Subject: Re: Outlook 2016 closing by itself


I have also had Outlook closing seemingly spontaneously off and on for a while now.  Luckily, this is not happening often.  I have also seen occasions where JAWS reads the wrong thing when arrowing down the list of messages, so I end up deleting something I didn’t intend to delete.





From: <> On Behalf Of Van Lant, Robin via
Sent: Friday, February 26, 2021 4:46 PM
Subject: Re: Outlook 2016 closing by itself


I’ve had a number of issues with Outlook suddenly closing, but it’s been happening for me for a few months.  Sometimes it seems to get stuck before this happens and other times it happens so quickly that I’ve wondered what key I could have hit accidentally.  I also recently got an Office update and have had a couple focus issues in my inbox after deleting a message, so it’s possible your issue is tied to something like that. I’m still on the original release of JAWS 2021.  Just feels like Outlook is very touchy nowadays. Where I used to see Outlook hang on a process, now it just closes. Sometimes it reopens automatically, and sometimes it doesn’t. 










From: <> On Behalf Of kevin meyers
Sent: Friday, February 26, 2021 6:22 AM
Subject: Outlook 2016 closing by itself


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Hello, I use windows10, Outlook 2016 most recent versions and Jaws2021 updated yesterday. Since I did the Jaws2021 update, Outlook will close by itself when I’m arrowing down the list of emails. Or it will hesitate and emails I had just deleted return. Has anyone encountered this problem? Thanks, Kevin

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