moderated Re: Outlook 2016 closing by itself
Ekstrand, Pamela A. -ND
I have also had Outlook closing seemingly spontaneously off and on for a while now. Luckily, this is not happening often. I have also seen occasions where JAWS reads the wrong thing when arrowing down the list of messages, so I end up deleting something I didn’t intend to delete.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Van Lant, Robin via groups.io
Sent: Friday, February 26, 2021 4:46 PM
Subject: Re: Outlook 2016 closing by itself
I’ve had a number of issues with Outlook suddenly closing, but it’s been happening for me for a few months. Sometimes it seems to get stuck before this happens and other times it happens so quickly that I’ve wondered what key I could have hit accidentally. I also recently got an Office update and have had a couple focus issues in my inbox after deleting a message, so it’s possible your issue is tied to something like that. I’m still on the original release of JAWS 2021. Just feels like Outlook is very touchy nowadays. Where I used to see Outlook hang on a process, now it just closes. Sometimes it reopens automatically, and sometimes it doesn’t.
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Hello, I use windows10, Outlook 2016 most recent versions and Jaws2021 updated yesterday. Since I did the Jaws2021 update, Outlook will close by itself when I’m arrowing down the list of emails. Or it will hesitate and emails I had just deleted return. Has anyone encountered this problem? Thanks, Kevin
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