Hi,
I’m not seeing an, “about” option.
When I open system information I see:
System summary, which contains:
Hardware resources
Components
Software environment
Which of those categories should I be
looking under?
Thanks,
Jessica
To find out the RAM, tap the Windows key.
Type system in the edit box.
Hit enter and you should be on system Info.
Tab once or twice to a list of 14 items.
Arrow down to about.
Make sure it says selected.
Then tab until you hear Device
specifications Copy Button‑
Press space to copy that info and then
paste it somewhere.
That ounds like a great processor, but if
you have 8 GB of RAM or less, that may be the problem.
To run both Windows 10 and Jaws, you
should have 12 to 16 GB of RAM.
But, it could be just all the other
garbage tha tis loading down your system on start up.
If computers for the Blind cannot help,
then I would call Microsoft Accessibility and get them to
help you sort out what you can disable from loading at
startup.
Richard
Ralph's Observation: It is a
mistake to allow any mechanical object<>to realize
that you are in a hurry.
My web site, www.turner42.com
Hi,
Here’s some of the info you requested.
Processor Intel(R) Core(TM)
i7-4800MQ CPU @ 2.70GHz, 2701 MHz, 4 Core(s), 8 Logical
Processor(s)
Where would I go, to see how much ram I
have?
Thanks,
Jessica
What are the specs of the computer?
My impression is that they use lower end
processors and RAM, so it could be it is being overloaded.
I’d remove anything you are not using,
especially anything that loads on start-up.
If it is the issue of the processor and
RAM, reinstalling Windows won’t help.
Richard
Ralph's Observation: It is a
mistake to allow any mechanical object<>to realize
that you are in a hurry.
My web site, www.turner42.com
Hi,
My computer, which I obtained from
Computers for the blind, has a very weird issue, where as soon
as I open outlook, Jaws2021 (latest build) quits talking,
until I Alt+tab away from the window, and come back.
I tried a reinstall of jaws, to no avail.
I was working in edge earlier, and that was
enough to get my fans going a very high speed.
This happens more often than it should.
I’m going to contact them tomorrow, to get
permission from Computers for the blind, and if they say,
“yes,” I’ll do a complete reinstall of windows.
The computer comes with programs I’ve never
even used, & jaws is still being finicky even after a
clean install of it.
Please advise on next steps, if you think a
reimage is to drastic.
Thanks,
Jessica Dail
