Van Lant, Robin
I sent the following message to Vispero support. I havent’ heard back yet, bug wanted to share this to see if anyone else in a similar situation is having the same problem.
I’ve used Voice Assistant on my home laptop. Today was the first time I tried to use it on my Win 10 machine at work, using JAWS 2021. I get the following error message after saying “Sharkie”.
The Voice Assistant has failed to connect to the service. Please check your Internet connection and try again.
I am on the internet, but on a laptop with no admin privileges and behind a firewall. I can successfully use PictureSmart and Convenient OCR. It seems all is set correctly in the Voice Assistant section of Settings Center. So, are you aware of any issues with this working behind firewalls? Could there be a setting I can change?
As an FYI, I already know of issues where our firewall settings mean my company IT guy installs my JAWS from the full install version for secure environments and I cannot download the manual into FS Reader. Not sure if that same scenario is at play here.
Robin Van Lant
This communication is for informational purposes only, is not an offer, solicitation, recommendation or commitment for any transaction or to buy or sell any security or other financial product, and is not intended as investment advice or as a confirmation of any transaction. Any market price, indicative value, estimate, view, opinion, data or other information herein is not warranted as to completeness or accuracy, is subject to change without notice, and KeyBanc Capital Markets Inc. accepts no liability for its use or to update or keep it current. Any views or opinions are those of the individual sender, not necessarily of KeyBanc Capital Markets Inc.
The sender of this communication is a licensed securities representative employed by or associated with KeyBanc Capital Markets Inc. Member FINRA/SIPC and may also represent KeyBank National Association (“KeyBank N.A.”). Securities products and services are offered by KeyBanc Capital Markets Inc. Banking products and services are offered by KeyBank N.A.
127 Public Square, Cleveland, OH 44114
If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.