Moderated Re: Jaws2020 monitor message
Randy Barnett <blindmansbluff09@...>
do you have windows 10? if so press control windows plus enter to start narrator. if you can navigate windows and everything works correctly then it's a jaws issue. if narrator starts but if windows is not working correctly at least then you can use the narrator to help troubleshoot the problem if narrator doesn't work and nothing else happens you're going to need sided assistance or do a complete reinstall using narrator with windows 10.toggle quoted message Show quoted text
On Feb 3, 2021, at 5:13 PM, O.Addison Gethers <o.addisongethers@...> wrote:
Hi All I have jaws2020 and desktop computer windows10 ,well last night (Tuesday) I was reading email then suddenly jaws was reading message then it cut off then I said to myself it’s sounds like the electricity power cut off and I feel computer tower is still on then I ask my sister did the power cut off she say no then I press window + r to type in jaws2020 however jaws did not come back on !! So I went to press windows key + m to press alt +f4 arrow down once to restart press enter the computer never restart then I went back on desktop press alt f4 to press enter on shut down computer that didn’t shut down either so I had to press the power button on computer tower to turns off the computer . Well this morning the computer was on but jaws still not saying anything at all so I have try to reload jaws 2 time it won’t come on then my sister came and try to see if she can see what’s going on the windows screen monitor she told me the monitor is on then few second it’s say no detected signal so she try to restart the computer it won’t restart so she said that she will ask my brother to come over after his doctor appointment so my brother said there is something on the windows screen monitor but he can’t fix it and say the monitor is not working . Then this evening around 5:30 p.m. I call Mr.James to ask him when he came by the house on yesterday with laptop and I was showing him something on desktop computer did he see anything strange about the monitor he said no then I went back on desktop computer while he was still on the phone suddenly jaws start talking then Mr.James said it probably was jaws doing it when my brother and I have try to reload jaws it won’t come on !! Does anyone have any idea what is the other way to try to narrow jaws back on ?