moderated Re: Problem with my WiFi


Lee Anne Atkinson
 

Dave,

 

I am not sure who your internet provider is.  I have AT&T.  Their gateway (modem/router combination) is frankly just barely functional.  I had problems connecting to wifi throughout my 2-story house.  What dramatically helped this situation was to turn off the router function of the AT&T gateway and connect it to a 3rd party router.  Since then we have had very few problems with wifi.  I am not sure about your laptop not automatically connecting via the USB bondgle.   

 

Lee Anne

 

From: main@jfw.groups.io [mailto:main@jfw.groups.io] On Behalf Of Dave Durber
Sent: Saturday, January 30, 2021 7:34 AM
To: main@jfw.groups.io
Subject: Problem with my WiFi

 

Hello everyone:

 

If my problem is inappropriate for this list, please let me know where I can go to get help to resolve it.

 

We have a DELL PC computer. It is running the latest version of Windows 10. the latest version of JAWS is also installed.

 

Recently, I had to move the computer from one roon to another room. In the original location, the connection to the network and the internet, was through an ethernet connection, and I had very few problems. In the new location, I connected the USB Wifi dongle and installed the software and selected my ISP's router. I chose to have the computer connect automatically to other devices on the network.

 

My problem is, each time I turn on the computer, and try to access the internet, retrieve my email or, connect to another computer on the network, I get the message that there are no networks available. However, I have checked the setting to have the computer connect to the router automatically, when the system is in range, but still the system does not connect the the router each time I start the computer.

 

Any and all suggestions will be very much appreciated.

 

Dave Durber. .

 

 

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