Moderated Re: Re latest JAWS 2021 and office 365 queries

Albert Cutolo

Good morning all, 


I too, would also appreciate any and all steps that relate to performing a repair of Microsoft’s office 365.  I think that it would be most helpful, if any and all products of Microsoft,  could develop some sort of  utility that would perform a scan and clean up utility  that would scan computers for any errors before the user installs the application, or program. I would also recommend that a similar cleanup utility for Jaws, so that we users wouldn’t have to go through the process of performing a jaws repair.  Just my suggestion for what its worth.       


From: <> On Behalf Of Ashleigh Piccinino
Sent: Friday, January 29, 2021 6:33 AM
Subject: Re: Re latest JAWS 2021 and office 365 queries


How do you do an office repair, just in case I need to do one/have help with it. I’m not doing anything untill I have a person who’s knolwedgeable about this stuff/can help with it.

On Jan 28, 2021, at 4:40 AM, Les Kriegler <kriegler01@...> wrote:

Hi Mark,

I would suggest running a Jaws Repair and then if the problem persists, run a repair on Office 365. I would do an online repair of Office as it’s more thorough than a quick repair. It wil take longer, but no more than 30 minutes. Good luck.





From: <> On Behalf Of Cussons, M. (Mark)
Sent: Thursday, January 28, 2021 1:15 AM
Subject: Re latest JAWS 2021 and office 365 queries


HI List,

Greetings from SA.  Has any one experienced the following issues with JAWS 2021 and office 365, mainly using outlook.

When trying to compose a message, or arrow through my inbox, or use the address book, Jaws tends to freeze for no reason, and I have to wait a minute or so, or alt tab around for it to respond again.  This is running on my work laptop, with office 365, and the latest build of windows 10.

Also, some times when opening an email, it will only read table coordinates, and not the contents of the email.  Any advice will be highly appreciated.  So I’ve reverted back to JAWS 2020 for the meantime.

And JAWS appears to be very slow at times, not sure if its because of all the extra background and security policies running as well.


Warm Regards



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