moderated Re: Help with Dropbox please

Mike B.

If you go to the Dropbox website can you log into your account?  If so you could probably stop your account from being renewed or, contact your credit card company and tell them not to accept the charges and explain what's happening.

Stay safe and take care.  Mike.

----- Original Message -----
From: Zel Iscel
Sent: Thursday, January 21, 2021 8:48 AM
Subject: Help with Dropbox please

Hi there,


Apparently my Dropbox account has been disabled.


Yet I’ve got an email that is associated with my disabled account saying that my subscription will be renewed on the 23rd Jan.

I want to cancel my subscription but can’t access my account because it’s disabled.


Btw: I don’t know why my account has been disabled. Numerous attempts at contacting Dropbox have failed – they have not bothered to reply.


Does anyone have any idea how this issue can be resolved. I certainly don’t want to pay for another year of Dropbox.


Thanking you in advance.





Zel Iscel

Disability Specialist

Inclusive World

Mobile: 0413813885

Email: zel@...


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