moderated Re: Problem with outlook, office 365, and possibly, Jaws 2021

Milton Ota



In Outlook do you have the Reading Pane turned on, if so, it is best to turn that off and when you want to read a message in your Inbox just press Enter to open the message and it should begin to automatically read.


You might want to see if Action Center is in your System Tray and open that and turn off the Notification.


See if that helps.



From: <> On Behalf Of Albert Cutolo
Sent: Wednesday, January 13, 2021 7:12 PM
Subject: Problem with outlook, office 365, and possibly, Jaws 2021


               Good evening everyone, 


When I’m in my inbox,  I’ve been experiencing the following issue.  It seems that while I’m reading a message that’s open,  I’ll get a notification sound that tells me that I’m receiving a new message, which reads the header of the incoming message. It will just start reading the message  on top of the one that I’ve been reading.  If anyone on list here has a fix for this problem,  please let me know how I can correct this problem from happening in the future. 


Thanks in advance,



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