moderated Re: JAWS does not read selected text in Jarte


Mario
 

Here's my response:

Vispero Case# 00526914, JAWS does not speak selected text in Jarte

Hello:

Thank you for the product feedback. The issue you describe is already
with the software development team. It will be resolved in a future
software update. Please watch the release notes of the web site for more
information.

Regards,

Sarai

-------- Original Message --------
From: David Goldfield [mailto:david.goldfield@outlook.com]
To: main@jfw.groups.io <main@jfw.groups.io>
Date: Tuesday, January 12, 2021, 11:44 PM
Subject: JAWS does not read selected text in Jarte
I received the following note regarding this issue from Vispero support.
Vispero Case# 00526739, Bug: JAWS Does Not Identify Selected or
Highlighted Text In The Jarte Word Processor [
ref:_00Df21A3ry._5005w1h1vyr:ref ]
Hello David:

Thank you for the report. I've escalated your findings to the software
development team. We appreciate the feedback.

Regards,

Sarai

--------------- Original Message ---------------
From: David Goldfield [david.goldfield@outlook.com]
Sent: 1/8/2021 5:45 PM
To: support@vispero.com
Subject: Bug: JAWS Does Not Identify Selected or Highlighted Text In The
Jarte Word Processor

Description:

The following issue can be consistently reproduced in the January build
of JAWS 2021 as well as in the latest build of JAWS 2020. This bug does
not exist
in JAWS 2019.

When in the
Jarte
 word processor executing commands to select text does not speak.
Pressing the shift key along with arrow keys does select the text but
JAWS is silent.

Steps to Reproduce


1. Open Jarte.
2. Enter some text in the blank document.
3. Press ctrl+home to move to the top of the document.
4. Press the shift key along with arrow keys to select text.


Expected Results

JAWS should verify the text as it is being selected, followed by the
word “selected.”

Actual Results

JAWS is silent when selecting text.

David Goldfield,

Blindness Assistive Technology Specialist

WWW.DavidGoldfield.org

ref:_00Df21A3ry._5005w1h1vyr:ref

On 1/9/2021 11:51 AM, David Goldfield wrote:
Mario, while JAWS won't specifically identify or verify the text which has been selected these commands should still allow you to cut, copy, delete and format text until Vispero corrects the issue.

David Goldfield,
Blindness Assistive Technology Specialist
WWW.DavidGoldfield.org

-----Original Message-----
From:main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Mario
Sent: Friday, January 8, 2021 8:20 PM
To:main@jfw.groups.io
Subject: Re: JAWS does not read selected text in Jarte

I tried this and JAWS does not identify the selected text. although the directions are clear, I don't believe I'm doing it wrong.

-------- Original Message --------
From: David Goldfield [mailto:david.goldfield@outlook.com]
To:main@jfw.groups.io <main@jfw.groups.io>
Date: Friday, January 8, 2021, 6:01 PM
Subject: JAWS does not read selected text in Jarte Hello. There is a workaround for the bug involving JAWS not identifying selected text when in Jarte. Until the issue has been fixed you can use the place markers feature to mark the beginning of a block of text with
ctrl+Windows+K. Next, move to the other end of the block of text and
press the layered keystroke insert+space key followed by the letter M.
Once this has been done you can delete, cut or copy the text. For best results it is good to first save the document before issuing these commands. Keyboard Manager can also be used to reassign these keys to ones of your choosing. Users of Leasey<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.leaseycentral.com%2F&;data=04%7C01%7C%7C6ed7dcb637c24a5c2e8d08d8b43cb71d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637457520151605243%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=oYND97iIpL81zjqutomjZRkf2Z5ts7vV5EdWNJb6%2BKA%3D&amp;reserved=0>
already have additional keystrokes to mark text as well as copying and even appending a block of text to the clipboard. Questions about these matters should be sent to this list and not to me privately, please.

David Goldfield,

Blindness Assistive Technology Specialist

https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.davidgoldfield.org%2F&;data=04%7C01%7C%7C6ed7dcb637c24a5c2e8d08d8b43cb71d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637457520151615194%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=EjwwdfgX1DKL1X6pbKrHMBfnGTr1GkaIUEGnTB5b82A%3D&amp;reserved=0

<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.davidgoldfield.org%2F&;data=04%7C01%7C%7C6ed7dcb637c24a5c2e8d08d8b43cb71d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637457520151615194%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=EjwwdfgX1DKL1X6pbKrHMBfnGTr1GkaIUEGnTB5b82A%3D&amp;reserved=0>

-----Original Message-----
From:main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io>> On Behalf Of Mario
Sent: Friday, January 8, 2021 5:34 PM
To:main@jfw.groups.io <mailto:main@jfw.groups.io>
Subject: Re: JAWS does not read selected text in Jarte

thanks for confirming that JAWS 2019 announces text being selected.

would you mind if I include this in my request to Vispero support?

-------- Original Message --------

From: David Goldfield [mailto:david.goldfield@outlook.com
<mailto:david.goldfield@outlook.com>]

To:main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io>>

Date: Friday, January 8, 2021, 4:54 PM

Subject: JAWS does not read selected text in Jarte On another computer I was able to confirm that selected text is not being identified with JAWS 2020. However, it works as expected with JAWS 2019.

David Goldfield,

Blindness Assistive Technology Specialist

https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.davidgoldfield.org%2F&;data=04%7C01%7C%7C6ed7dcb637c24a5c2e8d08d8b43cb71d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637457520151615194%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=EjwwdfgX1DKL1X6pbKrHMBfnGTr1GkaIUEGnTB5b82A%3D&amp;reserved=0


<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.davidgoldfield.org%2F&;data=04%7C01%7C%7C6ed7dcb637c24a5c2e8d08d8b43cb71d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637457520151615194%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=EjwwdfgX1DKL1X6pbKrHMBfnGTr1GkaIUEGnTB5b82A%3D&amp;reserved=0>

-----Original Message-----

From:main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io>> On Behalf Of Mario

Sent: Friday, January 8, 2021 12:00 PM

To:main@jfw.groups.io <mailto:main@jfw.groups.io>

Subject: Re: JAWS does not read selected text in Jarte

David, using JAWS 2020 with the latest update and the portable version of Jarte, I have tried and experienced the same issue. I'm wondering if it has to do with the highlighting that Jarte does (or lack of) when selecting text?

enhanced edit mode has been disabled after opening the settings center by launching it from pressing insert+f2.

anyone have an idea or fix?

-------- Original Message --------

From: David Goldfield [mailto:david.goldfield@outlook.com
<mailto:david.goldfield@outlook.com>]

To:main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io>>

Date: Thursday, January 7, 2021, 8:22 PM

Subject: JAWS does not read selected text in Jarte Mario, I am sorry to tell you that I am able to verify your friend's findings, at least with the January build of JAWS 2021. I've been a user of Jarte for many years and I'm quite certain that this is a new regression. I don't have JAWS

2020 on this laptop or else I'd compare the results with that version.

I'm wondering if someone running JAWS

2020 or earlier can confirm this behavior.

A few things to note. In order to get JAWS to speak the location of the caret or cursor from within Jarte enhanced editor mode should be disabled within Settings Center but please do this once Jarte has been opened to ensure that toggling this setting to off will not negatively impact another program.

For reference when you press the shift key with arrow key navigation the expected behavior is that you would hear the text which you are highlighting, along with the word "selected." With Jarte text is being selected but JAWS is silent while selection commands are being issued.

If others can confirm this behavior please do send a bug report tosupport@vispero.com <mailto:support@vispero.com> with as much specific information as you can

provide: version of JAWS, steps to reproduce, expected results and actual results. 6.2 is the latest version of Jarte.

Please direct any responses about this to the list and not to me privately as I am not able to provide individual support for Jarte or with this issue, in general.

David Goldfield,

Blindness Assistive Technology Specialist

https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.davidgoldfield.org%2F&;data=04%7C01%7C%7C6ed7dcb637c24a5c2e8d08d8b43cb71d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637457520151615194%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=EjwwdfgX1DKL1X6pbKrHMBfnGTr1GkaIUEGnTB5b82A%3D&amp;reserved=0


<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.davidgoldfield.org%2F&;data=04%7C01%7C%7C6ed7dcb637c24a5c2e8d08d8b43cb71d%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637457520151615194%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=EjwwdfgX1DKL1X6pbKrHMBfnGTr1GkaIUEGnTB5b82A%3D&amp;reserved=0>

-----Original Message-----

From:main@jfw.groups.io <mailto:main@jfw.groups.io> <main@jfw.groups.io <mailto:main@jfw.groups.io>> On Behalf Of Mario

Sent: Thursday, January 7, 2021 8:03 PM

To:main@jfw.groups.io <mailto:main@jfw.groups.io>

Subject: JAWS does not read selected text in Jarte

an acquaintance is having a problem that I'm hoping someone can help.

he is using Jarte, and when he selects some text to delete, it is not read back as selected like it does using Wordpad. he would prefer using Jarte because he can start a new document by simply pressing control+n and then use control+tab to switch to a different document.

I helped him disable Enhanced edit in the configuration for JAWS 2020 so it is possible to review the text.

is there another setting that can be modified to fix this problem?

.

.

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