moderated Problem with Forgot my password with Gmail

David Kingsbury

Hi all,


I am trying to help a person I am training create a new Gmail password, but when he tries to log in, and uses the forgot my password button, he is asked to put in the last password he remembered. If he doesn’t remember anything, he gets totally stuck. This is an idiotic Catch 22. And the only way you can access a real human being  with Google is to log in first. Any ideas on how to get around this?






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