moderated Re: Is Windows Mail now working with JFW
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The problem was that if you loaded Windows Mail whilst Jaws was running Mail would close unexpectedly after the review of just one or two messages in the inbox.
There would be no error message – Mail would simply disappear.
This was only a problem if Jaws was running. Mail would worked as expected perfectly with either Narrator or NVDA.
For me this problem was not machine specific as it was occurring on both my laptop and desktop machines.
However Support had recognised the issue last week and said that they were escalating it to the software team.
Whatever the fix was it has been delivered at lightning speed for once.
From: email@example.com <firstname.lastname@example.org> On Behalf Of Jessica D
Sent: 10 January 2021 22:35
Subject: Re: Is Windows Mail now working with JFW